Privacy Policy


At Bilal Furniture |, we value your privacy and confidentiality. We utilize gathered data to facilitate account management and enrich online interactions. Rest assured, we never share customer information with third parties. Your details remain strictly confidential and are not sold, reused, or disclosed. We uphold user anonymity rights and only disclose information when legally obligated. 

At BILAL FURNITURE . (“BILAL FURNITURE / BILAL FURNITURE /”) we know how important it is to protect your personal information and are aware of, and sensitive to, the privacy concerns of our customers and other visitors to our website. This online privacy policy describes our current information management practices and confirms out commitment to comply with the Personal Information Protection and Electronic Documents Act. To increase the security of personal information being transmitted over the internet we use SSL Layer Protocol to transmit all of the information collected.
Please take the time if you have not already done so to familiarize yourself with these provisions. Please note that we may occasionally update our online privacy policy and it is your responsibility to check for such updates. Any updates to the online privacy policy will be effective the date they are posted on our website. We will change the date on our online privacy policy to indicate when any changes are made. WHAT INFORMATION IS COLLECTED AND HOW IS IT USED?
BILAL FURNITURE collects two types of information: personal information and no personal information.
With your consent, we may use your personal information for many different purposes, for example:

  • Fulfill requests for products, services or information; • Provide customer service; • Offer new products and services; and • Tailor our online store offerings to your preferences.
    We only collect personal information from you when you voluntarily offer the information, such as when signing up for online newsletters or when you set up an account with us.
    Personal information provided when you subscribe to the BILAL FURNITURE Mail newsletter is only used to deliver the BILAL FURNITURE Mail newsletter to your e-mail account and maintain the accuracy of your information. If you wish to unsubscribe, please click the unsubscribe option that appears at the bottom of every BILAL FURNITURE Mail Or you can Mail ( ) us to remove. When placing an order with us, your credit card information is encrypted using SSL protocol and sent directly to our credit card processing company, EASYPAY-EasyPaisa , JazzCash, MCB, HBL, where it is only stored until the completion of your transaction. You are able to modify all personal information that is stored after the completion of an online transaction by logging into your account.
    Non-personal information does not identify you as an individual. Like many other web sites, we automatically collect some non-personal information such as the website pages visited, the images that are viewed, the content that you download from the website, which website you used to connect to our website and the date and time you access the website. We use this information to track website traffic patterns which enables us to know what type of information is most useful to you so that we can improve our website and make it easier for you to access information. SAFEGUARDING INFORMATION All personal information is stored on internal network servers which are protected by firewalls from network intrusions and in a secure, alarmed Data Centre to protect from physical theft. Additionally, you can request to have all your personal information removed from our servers by filling out the Contact Us form at: DISCLOSURE OF INFORMATION TO THIRD PARTIES BILAL FURNITURE collects information solely for internal use and will not disclose any personal information collected to a third party unless required by law or to co-operate with local, provincial, national and international authorities in investigations of improper or unlawful activities. CONSENT TO THIS AGREEMENT
    By using our website, you consent to the collection and use of information by BILAL FURNITURE as described in this online privacy policy.
    Please send any questions you have regarding our online privacy policy by filling out the Contact Us form

Bilal Furniture takes privacy protection very seriously and we set the highest standards in this regard. We value the trust you place in us. Please read this document regarding our privacy policy.
Note: Our privacy policy is subject to change time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Also this privacy statement does not apply to our business partners, affiliates or other third parties. Please review the privacy statements of the other parties with whom you may interact.

What User or Customer Information does Collect?

  1. Your contact details such as customer name, email address, account password, phone number and shipping address.
  2. Your transaction or banking details such as credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not held by but is held by our Payment Gateway partners in Pakistan or International. Our payment gateway partner is “VeriSign Secured” and “PCI-Compliant” which ensure the highest standards of safety and security for your information.
  3. Your previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history etc.
  4. Information from optional online surveys on our or third party sites (posted by ) which may include demographic information (like gender, age, income) as well as product and service preferences of users.
  5. Cookies: Cookies is a piece of data stored by a website within a browser which enable the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site. All leading websites such as Amazon, Yahoo, Google and Facebook use cookies. You can set your browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.
  6. Your session log information on our site which includes your navigation within the site, source of traffic, IP address (from which we can approximately determine user location), browser type, browser language, operating system, date and time of request etc.
  7. Email communication by any user or customer directly with Bilal Furniture ( ) such as product enquiry, order and transaction related information, disputes or complaints etc.
    Note: User generated content on the site shared by users via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials etc. are not considered as personal information and is not subject to the terms of this privacy policy.

How Does Bilal Furniture | Utilize User or Customer Information?

We only collect user or customer information as required to conduct our business and to enable us to provide the best services to our users and customers. We do not sell or rent this information to third parties

User or customer information (as defined above) will be used as described below:

  1. User and customer information will be sharable with our subsidiaries, affiliates and partners which are also involved in delivering the service to you as a customer in your buying process. We will also need to share some or all of your information as governed in the case of acquisitions by or mergers with other business entities.
  2. We use some of the user and customer information defined above to understand customer behavior and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographical profiles for our business and marketing activities.
  3. We use this information to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content. We will provide you the option to opt-out of such services.
  4. Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features.
  5. We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behavior at an aggregate level.
  6. We use IP address, traffic sources, user navigation across the site, browser and OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
  7. We will need to use user or customer information in case required in aspects such as legal disputes or other legal processes; comply with any statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public provides all users with the opportunity to opt-out of receiving non-essential communications from us on behalf of our partners, and from us in general, after setting up an account.To remove your contact information from , please write to us at
    Questions regarding this statement should be directed to the following address: