Terms And Conditions

Terms & Conditions 

At Bilal Furniture, we strive to provide transparency and clarity regarding our policies to ensure a seamless shopping experience for our valued customers. Please review the following terms and conditions carefully: 

Agreement Amendments: 

The Company reserves the right to update and amend this Agreement and/or the Privacy Policy as needed. Any changes will be communicated through website posts or email notifications or there would be no notifications in any case. Your continued use of our Site implies acceptance of the revised terms. 

Acceptance of Terms: 

By visiting, using, or making purchases on our Site, online store, Website Site or Web-store you agree to abide by these terms and conditions. Additionally, usage of any current or future services provided by the Business/E-commerce/Company or affiliated businesses is subject to these terms. 

Email Communication: 

Upon placing an order, you grant us permission to send administrative and promotional emails. You can opt out of promotional emails anytime. However, please note that we are not liable for any promotional communication changes or offers.  
Ordering and Payment: Orders require 100% advance payment. No refunds are applicable once an order is confirmed. Payment can be made via various methods, and orders are processed upon receipt of full payment. 

Product Warranty and Damages: 

We offer specific warranties on certain products, such as a polish warranty on bed frames and a termite-free warranty on beds. Damaged products will be replaced or repaired if reported within three days of delivery. 

Delivery Terms: 

Deliveries are typically completed within 25 working days after full payment. Orders can’t be canceled after payment. Complaints regarding incomplete, defective, or incorrect goods must be reported immediately upon delivery. 

Order Modifications and Cancellations: 

Orders can be modified or canceled up to 10 days before delivery, subject to certain conditions. We reserve the right to cancel orders under specific circumstances and may revise product prices or defer delivery dates as needed. 

Force Majeure: 

The Company shall not be held liable for delays or inability to perform obligations due to extraordinary circumstances beyond our control. 


Government taxes will be applied to orders at the time of delivery. 

Important Seasonal Return and Pricing information 

Welcome to the website of “Bilal Furniture” or “Bilalfurniture.pk” or ” www.bilalfurniture.pk “. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. Your use of this website in any manner constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. BILAL FURNITURE reserves the right to modify or change the Terms and Conditions at any time without prior notice to you or any one. 

IMPORTANT NOTE: Please Note that all the items (Furniture & Storage) are made on order only. BILAL FURNITURE is providing the best quality and same designs for you. But it is also possible there would be change of 1% to 25% OR 16 to 20 OR 19-20 difference of the product designs/shape or the size due to the International Designs and Fabric or Prints, You accept our terms and conditions that in case of a slightly difference you would never ask for REFUND, RETURN or the REPLACE because What is displayed in a virtual Studio image and It might be changed to Original one when it comes to your home, office and other places. You cannot challenge our Quality provided. Our main objective is to provide OUR BEST QUALITY and we hope making everything clear We are selling the design as well as the BEST local quality available from the 3rd party.  We are always trying you the best and 100% authentic products with all our best quality manufacturing. We shall not be responsible for the differences occurs due to this. We shall not accept the dispute/ambiguity relevant to this state. You are ordering our product(s) only if you accept our terms and condition. 


We are providing all our best efforts to deliver the products/Your Orders from this website to your home location, Billing address OR shipping address but in-case if your ZIP code is not available to our system yet then EXTRA cost might be charged by the third (3rd) party of transporters to you. Which would be informed and confirmed to you via Email, Phone Call or Text SMS. Shipping to Other cities where Cargo Or Courier service is available Would charge Extra Cost more over You have to pick from Cargo or Courier Service station by yourself, In this case Assembly is dependent on you only. We shall not be responsible for any kind of loss or Damage in that area where our Home delivery is not available. To Know More About Shipping Information Please Click Here 


All the prices mentioned in BILAL FURNITURE store includes the taxes. Where As the shipping prices excluded when a city and zip code typed and entered It will be displayed directly on the checkout page. Before making An Order You Must Agree to the condition that BILAL FURNITURE doesn’t charge on transaction service fees. BILAL FURNITURE Payment Transaction Partners Known as ” EasyPay By Easy Paisa” , “JazzCash By Mobilink” , “MCB” & “HBL Bank” might charge you a service fees for the transaction. The transaction service fee is not refundable and  Different Prices are set by different Partners at different times. All the selection is upto you before Ordering. More over If in any conditions Your order is cancelled the Transaction Service fee would not be returned or non-refundable. And you are liable to pay 8.9% to Bilal Furniture a service fee. We will deduct it directly and return the amount if order is cancelled. 

  You warrant to Bilal Furniture that you will not use this website for any purpose that is either unlawful or prohibited by the Terms and Conditions. You agree not to use this website in any manner which could cause it to be disabled, damaged, overloaded, impaired or interfere with any other person’s use. 
  For certain activities on this website you may be required to have an account name and password. It is solely your responsibility to keep your account information and password secure. You must not disclose your password to anyone. You agree to notify Bilal Furniture immediately of any unauthorized use of your account. BILAL FURNITURE DISCLAIMS ALL LIABILITY ARISING FROM OR RELATED TO YOUR FAILURE TO KEEP YOUR ACCOUNT NAME AND PASSWORD SECURE. If you are, at any time, unsure about the security of your account, please reset your password by visiting the following page: https://www.bilalfurniture.pk/customer/account/forgotpassword
  By use of this website, you are agreeing to be bound by the terms and conditions of our Shipping, Delivery and Customer Pickup Policy, as defined here: https://www.bilalfurniture.pk/shipping-info 
BILAL FURNITURE reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. 
  By use of this website, you are agreeing to be bound by the terms and conditions of our Return Policy, as defined here: https://www.bilalfurniture.pk/return-policy  
BILAL FURNITURE reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. 
  By use of this website, you are agreeing to be bound by the terms and conditions of our Privacy Policy, as defined here: https://www.bilalfurniture.pk/privacy-policy 
BILAL FURNITURE reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. 
  All content of this website, including all information, design, images, photographs, illustrations, icons, graphics, headers, text, data and software (“Content”) and the presentation, arrangement, coordination, enhancement and selection of Content are subject to intellectual property rights, such as trademark and copyright. All such rights are expressly reserved to BILAL FURNITURE. And we are not responsible for the usage of any external links treated in this website. 
  All Content on this website is provided on an “as is” and “as available” basis. Bilal Furniture disclaims, and you hereby waive, any and all warranties and liabilities of Bilal Furniture, whether express or implied, arising by operation of law or otherwise, with respect to this website. 


  In no event shall BILAL FURNITURE, its directors, officers, employees, affiliated, successors or assigns or other representatives be liable, whether in contract, warranty, tort, product liability, strict liability or other theory, to you or any other person for any damages arising out of or in connection with any use of, inability to use, or result of use of this website or any Content on this website. If you are dissatisfied with this website and the Content thereon or these Terms and Conditions, your sole and exclusive remedy is to discontinue use of this website. 
  You shall indemnify and save harmless BILAL FURNITURE, its officers, directors, employees, affiliates, partners, service providers, consultants, representatives and agents from and against any claim, cause of action or demand, including, but not limited to, reasonable legal, accounting and other professional fees brought as a result of your use of this website. 
  In order to purchase through this website, you must be the age of majority in the province or territory of which you are a resident and you must agree to pay for all charges noted on this website as payable by you. All prices listed on this website are in Pakistani Rupees and all charges will be processed in Pakistani Rupees. BILAL FURNITURE reserves the right to limit the quantities of certain products that you can purchase through the facilities of this website. In addition to any other rights or remedies, Bilal Furniture may, in its sole discretion and without any limitation of liability, restrict or terminate your access to any part of this website at any time. 
  BILAL FURNITURE makes every effort to ensure that the Content of this website is complete and current. However, BILAL FURNITURE does not guarantee that the information contained on this website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. BILAL FURNITURE reserves the right to correct any error, inaccuracy or omission or to change or update the Content without prior notice to you or any one else. Furthermore, BILAL FURNITURE reserves the right to cancel any orders containing any error, inaccuracy or omission. 
  Regular prices are our most current catalogue pricing.  .Please note that all prices listed on this website are for online purchases only and may, or may not be matched at any BILAL FURNITURE retail location. Similarly, prices at any BILAL FURNITURE retail location may or may not be matched for online purchases on this website. Furthermore, BILAL FURNITURE charges sales tax for products ordered on this website based on the applicable combined federal and provincial sales tax rate of the location to which the order is being shipped. More Over Payment Transaction Partners Might Charge You Extra Fee Of 3% to 10% to which BILAL FURNITURE is Not Responsible. Using Easypay, JazzCash, MCB Or HBL etc. 
  Please note that although BILAL FURNITURE attempts to display the colors of the product shown on this website as accurately as possibly, we cannot guarantee that the color you see matches the product color. We shall not accept the claim refund of return or  replace of color / colour etc. 
  These Terms and Conditions shall be deemed severable. If any provision of the Terms and Conditions is determined to be unenforceable or invalid, provisions shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. 
  The Terms and Conditions as well as the use of this website, including any purchase made though this website shall be governed by the laws of the Province or Provinces of Islamic Republic of Pakistan  and the laws of Pakistan applicable therein. 
  BILAL FURNITURE is proud to offer home furnishings to our customers with a 30 days limited warranty*. During this period, BILAL FURNITURE will repair/replace any item deemed to be defective or incomplete provided the item is used as it is intended, assembled as directed and used for residential purpose only. Our furniture is manufactured to withstand the daily rigors normally encountered in your home but is not recommended for commercial use. The 30 days warranty is not valid when the product is used for commercial purposes and abused or altered in any way. If used commercially, BILAL FURNITURE will honor a warranty for a period of 15 days from purchase on any factory defect or shortage that may arise within that period. In this time period we will repair/replace any item in whole or part as necessary. 

We are always looking to provide you best rates. More over after this we are also looking to give you more discounts from the specific COUPON CODES. By Entering the coupon code you will get the specific discount so that our relation remain as long as Life. Please Note that all our coupons are based on percentage which is applied on the product only. The coupon or coupons you are using as for retail price. Coupons could not be applied to the sale product. We shall not be responsible if you forget to use the coupon while checkout. The transaction would not reverse. Our coupons are based to premium sales members, except this coupons can be purchased from us for Long time period. 

Marriage ceremony coupons are for only Registered members with a limited time period. after a specific time period these coupons shall be refreshed with a new codes. 


Anything which is not mentioned here or the systems is updating on your order time. we have the rights to mention these along with the product delivery. Our main priority is Quality along with the segmentation of End user, Consumer, Customer, Clients OR the market. The prices of this website is based on the Capital Territory Islamabad, Pakistan. BILAL FURNITURE has the rights to maintain or change the prices as per the requirement or the ups and downs in the prices of any category through International or local market. We are worming on all the departments to provide you quick and great effectiveness in all the segmentation. 


Bilal Furniture Or Bilal Furniture & Neelam Ghar is not bound to any one to update its terms and conditions without prior notification. Bilal Furniture Might or Might Not Display Updating of terms and conditions. While Using The Website You Are Bound To The Limitation Of Bilal Furniture Terms & Condition As Well As Privacy Policy. 

Thank you for choosing Bilal Furniture. If you have any questions or concerns, please don’t hesitate to contact us at care@bilalfurniture.pk or +92-3145556659. 

Warm regards, 

Bilal Furniture Team