WARRANTY CLAIMS
At Bilal Furniture | bilalfurniture.pk, we ensure the durability of our products.
Wood Warranty:
- Comprehensive 2-year warranty against termite damage.
- Excludes mixed wood products and post-purchase structural issues.
- Prompt repair initiation within 10 working days.
Foam Warranty:
- 5-year warranty on first-quality foam.
- Claims forwarded to reputable foam companies.
- Terms governed by foam company policies.
To initiate a claim, provide the original invoice to Bilal Furniture.
Please note: Ball fiber filling and fabric are not covered under warranty.
Claim Procedure:
- Review ‘Terms & Conditions’ for claim eligibility.
- Contact us via email or website complaint form.
- Include order number and issue details in the subject line.
- Response within 5 working days from our customer service team.
Contact our Warranty Claims Team for assistance during business hours.
