Return / Refund / Exchange Policy
We prioritize customer satisfaction; returns accepted only for defective items.
Cancellation Policy:
- Cancel within 24 hours, RS 3000/- charged. Sale items non-cancellable.
- Cancellation not possible post delivery. No returns on sale items.
Refund Policy:
- No refunds for perfect-condition, as-seen-on-website products.
- Promotional and discounted items non-refundable.
Return & Exchange:
- Exchange for defective, damaged, or incorrect items at delivery.
- No cash refunds for COD; Credit Card reversals possible pre-dispatch.
Conditions:
- Notify within 3 days of delivery.
- Product must be unused, with tags, and accessories.
- Inadequate condition returns not accepted.
Return Process:
- Contact customer service upon receiving the product.
- Provide order details and reason for return.
Refund Process:
- Approved refunds initiated directly to the customer.
Exchange Policy:
- Report within 24 hours of shipment receiving.
- Provide proof via unpacking videos/images.
- Product lifted and dispatched within 15 working days.
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